Page 1 of 1

Can't get into Simplici7y

Posted: Feb 27th '15, 21:23
by philtron
Is anything going on with Simplici7y?

I'm trying to upload something, but can't seem to log in. When I try to log in, it just resets the page. No message or anything.

Similar thing when trying to create a new account. I can go through the process, but then it just sends me back to the main page.

Anyone know what's wrong?

Re: Can't get into Simplici7y

Posted: Feb 27th '15, 23:21
by Hopper
I just logged out and back in, and it works for me.

Logging in always sends you back to the main page (creating an account does too, IIRC), but the menu options at the top change to reflect your logged-in status. You might already know this; you don't mention if you've ever successfully logged in before.

Re: Can't get into Simplici7y

Posted: Feb 28th '15, 01:58
by philtron
Thanks for letting me know it worked for you. I don't know what the problem could be.

The last time I logged in was over a year ago, so I've done it successfully before.

Trying to log in or create a new account does not send me back to the main page. It just resets the current page and clears all the text fields.

Anyway, I'll send an email and see if there's some way to fix this. Maybe it has something to do with me using an outdated version of safari.

EDIT: tried it with TenFourFox, and same issue.

Re: Can't get into Simplici7y

Posted: Mar 1st '15, 08:34
by Crater Creator
I hadn't encountered this issue, either. Have you checked that your browser's privacy settings aren't too strict? For instance, if I turn on private browsing and also block ALL cookies & website data, I can't log in properly.

Re: Can't get into Simplici7y

Posted: Mar 2nd '15, 00:15
by philtron
My privacy settings are ok.

I emailed Switch and he's working on the issue. Apparently, there's a problem where if you try logging in with a wrong password or try to create a new account with similar fields to an old account, the process fails but doesn't tell you anything.