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Dr Sumner’s account

Posted: Oct 7th '18, 20:36
by The Man
Dr Sumner apparently registered here a long time ago, but isn’t able to recall his username or password. When he tries to make a new account, he’s informed that his email address is already in use, and apparently the password recovery isn’t working (IDK if you need your username to login or what). His email address is jsumner (at sign) ut (full stop) edu. (Split up to hopefully lessen the amount of email spam.)

Anyway, if someone could figure out what’s going on and solve it, both of us would appreciate it.

Re: Dr Sumner’s account

Posted: Oct 8th '18, 03:29
by $lave
Unfortunately I can't find any account tied to that e-mail address; searching yields nothing. Do either of you know the username (or any potential usernames) or any other related info? If I can actually find the account then I should be able to help you.

Re: Dr Sumner’s account

Posted: Oct 8th '18, 05:30
by The Man
He doesn’t remember what username he’d used. IDK why it’s telling him that he’s already registered then; that’s weird. Can you just make a new account with that email address, PM me the password, and I’ll pass it along to him? Or you could just PM him the password yourself; either way. If you have some better idea, I’ll pass that info along instead.

Re: Dr Sumner’s account

Posted: Oct 8th '18, 07:01
by $lave
I just enabled e-mail address re-use. Let me know if he can register a new account now.

Re: Dr Sumner’s account

Posted: Oct 8th '18, 07:42
by The Man
Thanks. I just emailed him informing him of this; we’ll see if that worked.

Re: Dr Sumner’s account

Posted: Oct 16th '18, 16:42
by The Man
He was able to sign up, but hasn’t yet received a confirmation email. Does that sometimes take awhile?

Re: Dr Sumner’s account

Posted: Oct 24th '18, 01:52
by $lave
Hmmmm as far as that's concerned I have no idea, you'd have to contact Switch :c

Re: Dr Sumner’s account

Posted: Oct 24th '18, 05:12
by The Man
how would i do that? just pm or is there a more reliable way?

alternately is there a way to just manually activate his account? i know that’s possible on vbulletin depending upon admin permissions but i haven’t adminned a phpbb in 15+ years

Re: Dr Sumner’s account

Posted: Oct 24th '18, 14:31
by $lave
Alright if he was "DrJohn" then I approved the account. Still nothing came up for the e-mail, presumably because I can only search for already approved members by e-mail. If it isn't DrJohn then let me know the actual username 'cause there are about 900 other accounts pending approval.

Re: Dr Sumner’s account

Posted: Oct 24th '18, 15:17
by treellama
$lave wrote:there are about 900 other accounts pending approval.
Slacker

Re: Dr Sumner’s account

Posted: Oct 25th '18, 05:45
by The Man
Via email:
Aaron yes that was the one I submitted last week.
And:
When I try to login, it still says that account is currently inactive.
¯\(°_o)/¯

I need some sleep. Maybe I’ll be able to think of a coherent explanation for what’s going on after I’ve slept some.

Re: Dr Sumner’s account

Posted: Oct 25th '18, 13:57
by $lave
Hmmm manually set the account to activated now. We'll get there eventually ._.
treellama wrote:Slacker
WELL!

Re: Dr Sumner’s account

Posted: Oct 25th '18, 14:40
by DrJohn
Thanks to everyone! My account is now active and I can post.

Re: Dr Sumner’s account

Posted: Oct 25th '18, 16:04
by Pfhorrest
Glad to have you here :-)

Re: Dr Sumner’s account

Posted: Oct 25th '18, 16:10
by The Man
Yay! Glad it finally worked. Thanks for sorting everything out, $lave.

Re: Dr Sumner’s account

Posted: Oct 25th '18, 23:01
by ravenshining
Huzzah!

Re: Dr Sumner’s account

Posted: Oct 26th '18, 09:07
by General-RADIX
Hey there, Dr. Sumner! : )